Gilchrist Ekuke

Ritt — AI-powered Citizenship Test Web App (2025)

• Designed and executed the product roadmap and go-to-market strategy for an AI-driven citizenship study platform, outperforming competitors in user satisfaction.
• Conducted user research, usability testing, and implemented data analytics to inform continuous feature iteration.
• Leveraged Python and SQL for backend integration and product analytics, achieving rapid growth to 481 users and 25+ daily active users within the first 14 days (20% avg. daily growth).
• Applied KPI tracking to optimize retention and user learning outcomes.

Ofele — Church Program Management Web App (2024)

• Identified operational inefficiencies and defined product requirements for scheduling, events, and electronic prayer requests.
• Designed and tested user-centric workflows that achieved 100% adoption among 12 department members, with plans to expand usage to the broader church community.
• Collected user feedback and applied UI/UX improvements, resulting in measurable usability gains.

Wepyk — Schedule-Based Rideshare Platform (2021–2023)

• Led a cross-functional team of engineers and designers, managing the full product lifecycle from concept to launch using Agile principles and Git-based CI/CD workflows. This platform addressed rideshare commuters' cost and convenience challenges.
• Conducted over 1,000 user interviews to inform product requirements, product-market fit, prioritize features, and refine data-driven decision-making.
• Delivered MVP that attracted hundreds of sign-ups and four paying customers.

• Defined product vision, roadmap, and feature prioritization aligned with user needs and business goals.
• Collaborated with engineering, design, and marketing teams to deliver a scalable MVP, using Python APIs and Dockerized environments.
• Led engineering team to deliver MVP and iterated based on user feedback and metrics.
• Measured success through key product metrics (conversion rate, number of riders, bookings, retention, and engagement), ensuring each iteration was validated by data and user testing.

• Delivered excellent service with reliability and consistency, demonstrating problem-solving, adaptability, and user empathy — all critical PM traits.
• Resolved customer issues with a focus on communication, efficiency, and user satisfaction.

• Facilitated sensitive communication between unaccompanied immigrant minors and staff at HHS facilities.
• Applied analytical thinking and cultural intelligence to ensure clear, accurate, and empathetic interpretation across languages.

Product Management (Udemy / Microsoft PM)